Returns & Warranty Exchanges – Carolina Sportsman Outfitters

Returns & Warranty Exchanges

 
We have teamed up with Garmin and Dogtra to offer replacement devices that fall under warranty no matter where the unit was purchased. Also if it is out of warranty we can exchange the product for you at a discounted price no matter where the unit was purchased. Dogtra offers a 2 year warranty and Garmin offers a 1 year warranty. 
When we teamed up with these companies we adopted their same warranty and non-warranty procedures. See pricing table for non-warranty cost. 
NON-WARRANTY (DISCOUNTED COST AFTER WARRANTY) items exchange or replaced gets free return shipping. No receipt or proof of purchased is required. So it does not matter where you got the unit from. Just complete the form for pre-approval and instructions. 
WARRANTY (FREE REPLACEMENT WITHIN WARRANTY) items exchanged or replaced get free return shipping when purchased from Carolina Sportsman Outfitters. Just complete the form for pre-approval and instructions. 
WARRANTY (FREE REPLACEMENT WITHIN WARRANTY) items exchanged or replaced that were NOT purchased at Carolina Sportsman Outfitters is no problem. We got you squared away. Just complete the form for pre-approval and instructions. Shipping is solely the responsibility of the customer

General Returns

Original sales receipt must accompany returns. We accept returns for exchanges or refunds 30 calendar days after the delivery date. If it is a financed order you have 7 days to return your product for a refund. These products must be returned in the new and unused condition. After the return policy days are exceeded you can still warranty your products with the proper warranty form filled out.
Refund are given only after inspection of your item(s) after we receive it. 
You may be subject to 5% restocking fees. 
If an item is received damaged or incorrectly shipped by us please contact us immediately.