TT15/TT15 Mini Help & Troubleshooting

How To Master Reset Collars

Troubleshooting

If the T 5, TT 10 or TT 15 collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will reset the collar to factory settings and clear data, resolving these issues. To perform a master reset*: Ensure the device is powered off Connect charging clip to collar Connect USB cable to collar Connect USB cable to power source (computer or AC wall adapter) Ensure collar light is active to confirm connection Firmly press the Power button 4 times (each button press should produce a quiet tone from the collar) Wait for light to...

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